Privacy Policy

1. Overview

ExactPoint Atelier (“we,” “us,” or “our”) provides bead weaving education via exactpoint.bond. This Privacy Policy describes how we handle personal information when you visit our website, enroll in courses, or communicate with us.

2. Information we collect

• Account and contact data: name, email address, optional phone.
• Transaction data: purchased courses and enrollment history.
• Usage data: pages visited, device/browser information, approximate location derived from IP.
• Content you submit: assignments, feedback requests, and messages to mentors.
• Cookies and similar technologies: session management, preferences, analytics.

3. How we use information

• Provide and improve courses, support, and site functionality.
• Communicate about enrollments, updates, and policy changes.
• Personalize learning paths and feedback.
• Maintain security and prevent fraud or abuse.
• Comply with legal obligations and enforce our Terms.

4. Legal bases

Where applicable, we rely on consent, contract performance, legitimate interests (such as improving services), and legal compliance as legal bases for processing.

5. Sharing information

We do not sell personal information. We share limited data with service providers under contract (e.g., payment processing, analytics, email delivery) who must use data only on our instructions. We may disclose information to comply with the law or protect rights and safety.

6. Data retention

We retain information as long as needed to deliver services, fulfill legal requirements, resolve disputes, and enforce agreements. We use aggregated or de-identified data where possible.

7. Your choices

• Preferences: manage cookies via our banner and your browser settings.
• Access and correction: request a copy of your data or corrections via [email protected].
• Deletion: request deletion subject to legal and contractual limits.
• Marketing: opt out of marketing emails using unsubscribe links.

8. Security

We use administrative, technical, and physical safeguards appropriate to the nature of the data. No method of transmission or storage is entirely secure; we cannot guarantee absolute security.

9. Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child provided us data, contact us to request deletion.

10. International transfers

We may process data in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

11. Changes to this policy

We may update this Privacy Policy. Material changes will be notified via email or on-site notice. The “Effective date” reflects the latest version.

12. Contact

For questions, contact: [email protected] or +1 (646) 980-2145.